Each product page has an image of the back of the pattern where you can find information on sizing.

After you purchase a pattern from Sallie Tomato, you may message us using our contact form (https://sallie-tomato.myshopify.com/pages/contact-us), or email us at info@sallietomato.com, should you need any help working through your project.  Also visit our YouTube channel for detailed tutorials. Full project tutorials are available in our Online Classes section of our website. Join our growing Facebook Group to ask questions about patterns and hardware.

You can make items for gift or for sale with my patterns only in small batches. Large batch or commercial production of items made from my patterns is not allowed. I do ask that you credit Sallie Tomato as the designer of the pattern. If you are selling the item, please include the name of the pattern used, Sallie Tomato as the designer, and my website on the listing for the item and on a tag attached to the item. If you have a specific question about making items from a pattern, please contact me for more information or permission.

There are generally two qualities of purse hardware finishes: rolling finish and hanging finish. All of my purse hardware has a hanging finish with lacquer for added protection and shine!  Rolling finish is a lower quality of plating.  It doesn’t look as shiny and doesn’t last as long as a hanging finish. Purse hardware with rolling finish has a very fine layer of color and has the tendency to rub off quickly.  Hanging finish is a high quality plating method.  Each item is individually dipped and later sprayed with lacquer for a long-lasting coat.  This process is more labor intensive, and therefore more expensive; however, you can feel and see the difference compared to rolling finish.  Bag making can be very time consuming, so it's important to invest in purse hardware that will last.

Each batch of purse hardware is plated by the same factory; however, sometimes the finish may be slightly different from one batch to another due to variance in dye lots. This is most noticeable on gold hardware; however, sometimes a slight variance in color may be seen on our other colors of purse hardware. Please be aware that we try our best to match each batch of hardware, but some may appear slightly darker or lighter. Once you add the hardware to your bag, you won't be able to see a difference. A difference in dye lot does not mean that our quality of our hardware is any less. Thank you for your understanding!

PDF patterns are downloadable as soon as you complete the checkout process. The pattern is divided into multiple files: a cover, instructions, and sometimes extra printables. The pattern is printable on Letter or A4 format paper.

As soon as you complete checkout, you'll receive instant access to your PDF pattern.  You can access download links to your PDF pattern on the order received page, email notification, or your account.

Verify printer settings are at 100%. Print the pattern and check the measurements on the test square which is located towards the back of the pattern pages.

All PDF patterns are non-refundable. Due to the nature of digital goods, we cannot offer refunds or exchanges on PDF patterns. Please make sure you have selected the right format when completing the checkout process.

There is no time limit for accessing your downloads.  As long as you do not close your account, you will always have access to your pattern downloads.

Printing a copyrighted pattern multiple times for friends and family without permission is considered infringement of the copyright holder's rights, as reproducing and distributing copyrighted material without authorization can violate intellectual property laws.

Yes, coupon codes are exclusively offered to Newsletter Fans and Social Media Fans!

As an online company, Sallie Tomato is committed to protecting our customers’ privacy.  Your personal and credit card information is fully secure.  For your protection, we do not allow unsecured transactions.

Currently we ship to all countries, except Saudi Arabia. If you are concerned, please email us at info@sallietomato.com

Currently we ship via USPS and UPS.

Orders ship promptly within 1-2 business days of receiving payment, unless an item is on back order or due to high sales volume.

Unfortunately you can not combine 2 or more shipments from different orders.

All clearance items have reduced prices due to overstock, minor blemishes, scratches, or design issues.  Despite this, they are in usable, working condition. There are limited quantities of clearance items.  We will not restock clearance items, so take advantage of these deals while you can!

All purchases of clearance items are final, meaning that they cannot be refunded or returned.