CUSTOMER SERVICE HOURS: Monday-Friday 8am-4pm CT
Storefront Phone: 920-520-0083. If unavailable, please leave a message and we'll get back to you as soon as possible.
STOREFRONT HOURS: Wednesday, Thursday & Friday: 10:00am - 5:00pm CT and the FIRST Saturday of the month from 8:00am - 12:00pm
Please contact us by using the form below, or contact the relevant department below:
Order Department: (920) 520-0055 or email@example.com
General Customer Service: firstname.lastname@example.org
Wholesale Department: (920) 520-0053 or email@example.com
PinPoint Sewing Machine Service: (414) 940-7440 ask for Chris
We try our best to respond to emails within 24 hours. Please check your spam folder if you do not hear from us. Please visit our FAQ
page, Pattern Corrections
page, and YouTube Tutorials
before contacting us to see if your answer can be found there. Also, our current order processing time is 3-5 business days. We do not ship on weekends. Please check the scrolling bar at the top of the website for more shipping information if applicable. Thank you!